FREQUENTLY ASKED QUESTIONS
Why Chase Tactical?Chase Tactical is a leading manufacturer of tactical nylon products to the U.S. Military, Law Enforcement, and Government Agencies throughout the world. In the production of our nylon products we use only the highest quality U.S. sourced Mil-Spec materials available, giving our end users confidence in knowing our products will last with the test of time. Along with our tactical nylon products we also offer a full line of Ballistic Armor solutions. Selecting the right gear for the right mission, takes proper planning, training, and knowledge. Our products have been manufactured to meet the highest and most demanding needs for every day operations. We firmly believe keeping it simple, user friendly, practical, and offering top quality is what every Warrior demands and deserves.
ORDERING AND INVENTORY
Are Your Items In Stock And Ready To Ship? We manufacture all of our products and keep large quantities in stock and on hand. If your unable to place the item in the shopping cart then the item is out of stock. Please join the wait list for that specific product and you will be emailed when it comes back into stock. All orders that are placed before 2pm MST are processed the same business day, otherwise the order will process the next business day.
Do You Stock All Of Your Armor? All ballistic armor is made to order. Please allow approx. 2-3 weeks for delivery of ALL armor products. This allows us to deliver our customers ballistic armor with very little “shelf time”. This means your getting ballistic armor that has a born on date of approx. 2 weeks before it arrives into your hands.
Do You Drop Ship? NO!
What Company Do You Ship Your Products With? We use FedEx, UPS, DHL, and USPS as our shipping partners.
Do You Have Shipping Restrictions On Items? Some Products We Sell Carry RESTRICTIONS In Certain States and Some Products ARE NOT EXPORTABLE Under U.S. ITAR Laws. The BUYER Is Responsible For Knowing & Complying With All Local, State, Federal & U.S. Export ITAR Laws.
Do You Ship To An APO/FPO? Absolutely! Make sure when you’re ordering an item you know that it’s exportable and follow U.S. Export ITAR Laws.
Do You Ship Internationally? With a tag line of “Outfitting Warriors Around The World” we sure do. If your country is on the U.S. Department of State’s List of State Sponsors of Terrorism then NO!
Do You Offer Special Pricing For Agency, Government, and Business Orders? Roger That! Chase Tactical specializes in providing quotes to government agencies and businesses. We’re extremely competitive and very hard to beat on large orders. We take extreme pride for fast communication and execution on orders. For quotes click on Request a Quote or send your request to Sales@ChaseTactical.com
Do I Need To Be Law Enforcement To Order Body Armor? It is against Federal Law for a person convicted of a violent felony to purchase or possess body armor. In addition, various States also have laws restricting the purchase or possession of body armor by persons convicted of drug crimes, certain felonies, or other crimes of violence. By purchasing body armor from Chase Tactical you acknowledge and certify that: (1) you have no felony convictions, (2) you have not been convicted of any other crime that would restrict your ability to purchase or possess body armor under any State or Federal law, (3) you do not intend to use the body armor for any criminal purpose and (4) you are over 18 years old. Chase Tactical reserves the right, in its sole discretion, to refuse to sell body armor to any person. Additionally, the sale of body armor to residents of Connecticut is restricted to in-person sales, unless the sale is made to certain law enforcement or military personnel.
Do You Offer A Military Or First Responder Discount? Yes! We offer a 10% Military & First Responder discount. In the shopping cart double click on the appropriate discount and it will bring you to Verify Pass to verify you. Once completed it will apply your discount. Got Questions. Email us at Sales@ChaseTactical.com or give us a ring at (406) 595-3544. Yes, we still have a phone and answer it!
What is your Return Policy? Please follow the link to view our Return Policy.
Can Body Armor Or Trauma Kits Be Returned? Once an order for Body Armor or Trauma Kits has been processed and shipped they cannot be returned.