WARRANTY INFORMATION

Limited Warranty

The Chase Tactical nylon product line is warranted to the original owner to be free from manufacturer’s defects in parts and workmanship for the LIFETIME of the product. We are determined to produce the most rugged and reliable tactical nylon products in the world, and we stand behind everything we build for the lifetime of the product.  At our option Chase Tactical will repair, replace or refund the purchase price of any of these products that are found to be defective under these guidelines unless it is damaged due to ordinary wear and tear, lack of proper maintenance, employment outside of their areas of intended use, misuse of the product or failure to follow the instructions and warnings contained herein. Any modifications and/or alterations to any product voids this warranty.

We will not be liable, in any event, for any amount in excess of the purchase price of the product. In no event shall we be liable for any special, incidental, or consequential damages of any kind arising out of the purchase or use of these products. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. For each item submitted for warranty consideration, you must first obtain a RETURN MERCHANDISE AUTHORIZATION (RMA) NUMBER FROM CHASE TACTICAL. Please email RETURNS@CHASETACTICAL.COM to obtain that number. When returning your product to Chase Tactical, please include your proof of purchase.

Warranty Covers:

  • Manufacturing Defects
  • Stitching Construction
  • Hook and Loop
  • Fasteners
  • Cordura
  • Nylon Webbing
  • Button Snaps
Warranty Does NOT Cover:
  • Shipping from Chase Tactical to end user
  • Plastic and metal hardware, zippers and metal
  • Damage due to misuse of product
  • Any modification not made by Chase Tactical, LLC

If you've purchased a Chase Tactical product, review the following guidelines for our lifetime warranty service and contact us with any questions or concerns!  Please make sure to fill out the warranty registration HERE.  This must be done within 15 days of purchase to ensure warranty service. The information you provide is also important in helping us to continue to design dependable and original products. Additionally, it will enable us to send you information on new products as well as special sales promotions taking place at your nearest authorized Chase Tactical Authorized Dealer.

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